Bright Settings Screen Printing and Digital Printing

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• Home
• Screen Printed Tablecloths
• Digitally Printed Tablecloths
• Digitally Printed Runners
• Digitally Printed Banners
• Screen Printed Street Banners
• Banner & Stand Sets
• Banner Stands

Frequently Asked Questions

General Information

What is the minimum order?
There is a 12-piece minimum order for screen-printed Tablecloths, 25-piece for screen-printed street banners, and no minimum order requirement for digitally-printed items.
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What is the difference between screen printing and digital printing?
Screen printing uses a stencil method by which ink is forced through a fine mesh screen to print images onto the fabrics. The ink is applied to the top of the fabric. It is the most economical method of printing for large quantities. Screen printing is the preferred choice of printing for trade shows and company logos.

Digital printing is used to print images directly onto the fabric. This method provides excellent durability and is available for photographic images too. It will give vibrant color and wash fastness. We only use basic poly-poplin fabric for digitally-printed items. There is no set-up fee for digital printing. Digital printing is recommended for smaller quantity orders.
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Can I see a sample of my order before it prints?
We are able to provide you with a proof generally within 24 - 48 hours after submitting your order. The proof will show you ink colors, image size, placement, etc. We will NOT begin production of your order without your final approval. Due to the cost and time involved in the set-up process, we are not able to provide actual printed samples prior to production without an additional fee. Please call for details.

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I don't want to place my order online. Can I call it in and get assistance?
Absolutely. Simply call us M-F 9AM-5PM ET. Any one of our sales staff will be more than happy to help. Our toll free number is 800-457-3921. To Top

Where will my print be located on my cloth?
You can request that your artwork be printed wherever you prefer. You can have it printed on the front, back, top, or sides. If you are requesting your artwork to be printed on more than one side, you will incur extra fees for additional placement of artwork.
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What colors of fabric are available for screen printing or digitally printing cloths?
All of the artwork can be screen printed onto any one of 65 Poly/Poplin fabric colors. Digital printing can also be performed on any of those same choices, excluding table runners and banners. Table runners are printed on white fabric only. Banners are printed on 18 color choices of 100% solution-dyed acrylic fabric. Please be advised that we do not print RED ink or ORANGE ink. The reason for this is that these colors do not stand up to UV exposure and fade rapidly. The fabric in these colors is very colorfast and poses no problem. If you do not find the color you need, please contact us with a PMS number, and we will research for an alternative option.
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What type of payment methods are accepted?
We accept all kinds of major credit cards (VISA, MasterCard, Discover, and American Express), in addition to checks and purchase orders. We also have terms of net 30 available upon approval of a credit application. We do understand that each situation may be different, so please ask if you do have special circumstances.
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Artwork Requirements

What type of files do you accept for artwork?
Adobe Illustrator CS2, Adobe Photoshop CS2, Adobe InDesign CS2, and Quark Xpress 6.

Digital Art File Detail: Please include source bitmap images of photos/artwork placed within Illustrator, InDesign, or Quark. Also include font files when submitting artwork or create outlines of the font used within the document. This creates vector outlines of the text, and the font files are no longer needed, eliminating font substitutions when printing. Provide bleeds for hems and/or pole sleeves. Call out PMS colors (as needed).

Color Matching: For spot colors printed in 4-color process and photographic images, please submit a paper copy match print for us to adjust colors. Orders that do not specify colors in CMYK values require an approved match print to guarantee color accuracy. We do our best to match identified PMS colors. However, we can only guarantee an "as close as possible" match. When screen printing, we can be more accurate with PMS color matching.
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How do I get my artwork to you?
You can upload it when you submit your order online. The upload feature is limited to certain file types and has a maximum file size of 5 megabytes. It may also be of limited use if you have a slow Internet connection. If you have a problem with the upload during the checkout process, you can mail your artwork to us at:

Bright Settings
P.O. Box 374
Titusville, PA 16354

We also have a special FTP site ready to accept your files. Select that option in the checkout process, and we'll contact you with the information you need to FTP your artwork to us.

• Please note that when you send Photoshop files, the images should have a minimum resolution of 150DPI at full size. Illustrator files should be built with a representation of the color background you are requesting. Pantone numbers should be called out in the file, and also, please outline all fonts. This removes a lot of file transfer issues.

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What is the bleed need on a banner?
Generally a 1" bleed all around would be great, but in most instances only 1/2" is fine. If the image at the edges is not critical we can set the bleed ourselves. To Top

Banners/Stands

What would I use a banner for?
Banners are great for sales support or point-of-purchase displays. Company representatives can use them at sales meetings or corporate events. They are perfect for in-store displays, corporate or product identification, and outdoor events or sponsorships. Our street banners are excellent for Chambers and Colleges too!
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What if my retractable banner in the stand was to unwind?
It's very simply to rewind your banner back into the stand with a screwdriver.
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Shipping/Delivery

How long will it take to produce my order?
Once you have submitted your order and provided approval for your artwork, we will put your order into production. You can expect the order to ship in about 10 working days after the approval of your artwork. Shipping time to your location will depend on where you are located in the United States. International shipments are available upon request.
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How much will my shipping charges be?
Shipping charges are calculated using UPS Ground as our standard shipping method. The charges are based on the quantity of your order and your location.
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Is express shipping available?
Yes, for an additional charge.
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Caring

How do I care for my new banner?
The best thing to do is to leave your banner on the roll. In the event it becomes wrinkled, you can steam it, or wet it and let it dry while it's in the upright position. We would suggest, when possible, to set your banner up the day before your event to allow time for the banner to dry if you need to wet it to remove any wrinkles.
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How do I care for my screen-printed or digitally-printed linens?
We recommend low temperature wash and dry for items printed with either method. We suggest that you avoid commercial laundering services.
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Returns/Cancellations

What if I need to cancel or make a change to my order?
It is very important that we are notified immediately that an order needs to be cancelled. All changes or cancellations need to be made within 24 hours. After 24 hours, it is possible that your job may be "in production". There will be no cancellation fee unless the job is already in production. Once the job is printed, you are responsible for the product ordered.
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Additional Services

How can I get a price quote for what I want to do?
You can call us at 800-457-3921, or email it to us. In most cases, we'll get the quote back to you within 24 hours.
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What are grommets?
Grommets are aluminum rings that are placed around the perimeter of the banner for hanging with hooks or rope, or on a wall by using screws and washers. Currently, we use a #2 Spur.
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What are pole pockets?
Pole pockets are looped pockets that are either on the top, bottom, or sides of the banner for insertion of a pole for hanging.
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Do you have e-mail promotions?
Yes, we do. Our e-mail promotions, Bright Ideas, offers our subscribers exclusive offers and special previews from Bright Settings™ Table Linens, Bright Settings™ Furniture, Bright Settings™ Table Linen Rental, and Bright Settings™ Screen Printing. Subscribe.
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Can I order a custom-size cloth?
Yes.
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